Privacy policy

Effective Date: July 1, 2026

At WGH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, or use our services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through our payment providers)

  • Order history

Device Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Time zone

  • Website usage information

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Verify payments and prevent fraud.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Send order updates and tracking information.

  • Improve our website, products, and services.

  • Analyze website performance.

  • Comply with legal obligations.

If you subscribe to our newsletter, we may also send promotional emails. You may unsubscribe at any time.

3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyze visitor behavior.

  • Personalize your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties only when necessary, including:

  • Shopify (to operate our online store)

  • Payment providers

  • Shipping carriers

  • Product suppliers (only the information necessary to fulfill your order)

  • Analytics providers

  • Government authorities when required by law

Each third party processes your information according to its own privacy practices.

5. Data Security

We use reasonable administrative, technical, and security measures to protect your personal information.

Although we work to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on your country or region, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal information.

  • Withdraw consent where applicable.

  • Object to certain data processing activities.

To exercise these rights, please contact us.

8. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age required by the applicable laws in their country.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.

10. International Data Transfers

Because our business uses Shopify and other international service providers, your personal information may be processed or stored in countries outside your own.

We take reasonable steps to ensure your information receives an appropriate level of protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective once posted on this page unless otherwise required by law.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: support@w-gh.store